Terms of service

This document is an electronic record in terms of the information technology act, 2000 (“IT Act”) and rules issued thereunder, as applicable and the provisions pertaining to electronic records in various statutes as amended by the IT Act and is published in accordance with the provisions of applicable laws, including the consumer protection (e-commerce) rules 2020, that require publishing the rules and regulations, privacy policy, and terms and conditions for access or usage of the website. This electronic record is generated by a computer system and does not require any physical or digital signatures.

Please read these terms and conditions (“T&C”) carefully. By accessing, browsing, using www.entree.com or any other website, mobile version of the website, or mobile application (together the “website”) or availing any of the products of ENTREE (hereinafter referred to as “company” or “us” or “we”) you, including the persons who browse or the persons who order the product, agree to be bound by all of the T&C mentioned hereunder.

Only persons who can enter into a legally binding contract under the Indian Contract Act, 1872 can use the Website and/or transact on the Website. Any minor who wishes to use or access the Website is required to conduct such transaction through their legal guardian or parents. If you represent a company, partnership firm or sole proprietorship, you shall be eligible to access and use the Website to conduct the transactions on its behalf only if you have been duly authorized by way of necessary corporate action, as may be prescribed statutorily and/or under the charter documents of such entity.

The Company reserves the right to amend or revise the T&C at any time by uploading a revised or amended T&C on the Website with or without prior notice. The amended T&C will be effective immediately after it is uploaded on this Website. Your access or use of the website following any such changes constitutes your acceptance to follow and you shall be bound by these T&C, as amended. The T&C that will apply to your order will be those uploaded on the Website at the time you use or access or place your order. For this reason, we encourage you to review these T&C each time you access and place your order. This T&C does not alter in any way the terms or conditions of any other written agreement you may have with the Company for other products or services. If you do not agree to this T&C (including any referenced policies or guidelines), please immediately terminate your use of the Website.

You may only access the Website for lawful purposes. You are solely responsible for the knowledge of and adherence to any and all laws, rules, and regulations pertaining to your use of the Website.

We reserve the right to block any user and permanently disable user account if we believe in our sole discretion that action of such user has resulted in breach of fair usage policy or T&C.

PRODUCTS:

The Website offers for sale certain products (“Products”). The Products shall include trial products and the products offered free of cost. By placing an order for the Products through the Website, you agree to the terms and conditions set forth in this T&C. The Products described on the Website, and any samples thereof we may provide to you, are for personal use only. You may not sell or resell any of the Products, or samples thereof, you receive from us unless agreed otherwise. We reserve the right, with or without notice, to cancel or reduce the quantity of any Products to be provided to you that we believe, in our sole discretion, may result in the violation of our T&C.

The Company may change, suspend, or discontinue the availability of any of the Products at any time, without any notice or liability. You acknowledge that the price payable in connection with the Product or any service, may be subject to change, without notice or liability.

While describing our Products on our Website, we endeavour to be as accurate as possible. To the extent implied by applicable law, we do not warrant that the Product descriptions, colours, information, or other content available on the Website are accurate, complete, reliable, current, or error-free. The Website may contain typographical errors or inaccuracies and may not be complete or updated. Such errors, inaccuracies or omissions may also relate to pricing and availability of the Product or services. Please note that the Product pictures are indicative and may not match the actual Product.

SAMPLING:

The Sampling is restricted to a maximum of one sample per order. A single customer can request for more samples, however, delivery of samples is subject to approvals from the respective department of the company.

The order of free Samples cannot be combined with a purchase of full-size products. For any other purchase, a separate order must be placed from the same account.

CUSTOMER SOLICITATION:

By accessing the Website or placing an order or sending any information, you are communicating with the Company electronically and you agree to receive communications (including transactional, promotional and/or commercial messages) from the Company periodically and as and when required. We may communicate with you by e-mail, SMS, WhatsApp messages, phone call, or by posting notices on the Website or by any other mode of communication.

At any point of time, you have the right to withdraw your consent by following the below-stated opt-out procedure.

OPT OUT PROCEDURE:

We provide 3 easy ways to opt out of future Customer Solicitations.

  1. You may use the opt-out link found in any email solicitation that you may receive.
  2. You may also choose to opt out, via sending your email by addressing it to entree@gmail.com.
  3. You may send a written removal request to entree@gmail.com.

PROPRIETARY RIGHTS:

All the brand names owned and licensed to the Company are exclusive property of the Company, its affiliates, partners, or licensors, and are protected by the laws of India, including laws governing all applicable forms of intellectual property. The Company or its owners have proprietary rights and trade secrets in the Products. You shall not copy, reproduce, modify, duplicate, re-publish, re-sell, or re-distribute any Product manufactured and/or distributed by the Company in whole or in part or in any other form whatsoever. The Company also has rights to all trademarks, patents, and trade dress and specific layouts of this webpage, including without limitation calls to action, text placement, images, technology, content, software, and other materials, which appear on the Website, including its looks and feel. No trademark is granted in connection with the Products or the materials contained on the Website. The access to the Website does not authorize anyone to use any trademarks in any manner. The trademarks displayed on the Website whether registered or unregistered, are the intellectual property of the Company.

TAX:

If you purchase any Products, you will be responsible for paying any applicable taxes in relation to such purchase.

YOUR ACCOUNT:

You may create and hold one user account (“Account”) only. You will be responsible for maintaining confidentiality of your account, password, and restricting access to your computer, and you hereby accept responsibility for all activities that occur under your Account. You acknowledge that the information you provide, in any manner whatsoever, is not confidential or proprietary and does not infringe any rights of a third party in whatsoever nature. Each Account is non-transferable and may not be sold, traded, combined, or otherwise shared with any other person.

If you are accessing, browsing, and using the Website on someone else’s behalf; you represent that you have the authority to bind that person to all the T&C herein. In the event that the person refuses to be bound as the principal to the T&C, you agree to accept liability for any harm caused by any wrongful use of the Website resulting from such access or use of the Website in whatsoever nature.

If you know or have reasons to believe that the security of your Account has been breached, you should contact us immediately at the ‘Contact Information’ provided below. If we have found a breach or suspected breach of the security of your Account, we may require you to change your password, temporarily or permanently block or suspend your account without any liability to the Company.

We reserve the right to refuse service and/or terminate accounts without prior notice if the T&C are violated or if we decide, in our sole discretion, that it would be in the Company’s best interests to do so. You are solely responsible for all contents that you upload, post, email, or otherwise transmit via the Website. The information provided to us shall be maintained by us in accordance with our Privacy Policy.

CHAT FACILITY:

The chat facility has been provided to help you with any and all Website-related queries. Any use of this service shall be subject to the following conditions:

  • The Company may suspend the chat service at any time without notice.
  • The Company or its executives are not responsible for any delay caused in attending to or replying to the queries via chat.
  • Communication through chat may be stored by the Company for future reference, and the user of such service will not have the right to access such information at any future date.
  • While 'chatting', you may not communicate any objectionable information i.e., unlawful, threatening, abusive, defamatory, or obscene information.
  • The chat room shall not be used to sell any products, give suggestions on business opportunities, or any other form of solicitation.
  • You may proceed further and chat with our online customer care executive only if you agree to the above terms and conditions.

PRICING AND AVAILABILITY:

The prices and availability of the Products, offers, and services provided or offered on the Website are subject to change without prior notice and at the sole discretion of the Company. The prices displayed on the Website are inclusive of goods and sales tax (“GST”) but do not include a delivery charge. For all orders under Rs. 399/-, a delivery charge of Rs. 80/- shall be levied. All orders above Rs. 399/- shall be delivered without any delivery charges. The prices and offers in offline stores and on websites and portals other than the Website may vary from the prices displayed on the Website.

DELIVERY:

For orders containing multiple Products, delivery may be made in multiple shipments. Delivery usually takes 4-5 business days from the date of order placement. Upon placement of the order, the estimated shipping and delivery timelines shall be available on the order details page. The estimated delivery times are indicative; hence there may be some unforeseeable delays, which are beyond our control. In the event the Company is unable to deliver the Product within the estimated delivery date due to any reason, you will be notified by an e-mail about the reason for such delay. Please note that your order will be cancelled due to:

(i) unavailability of the Product ordered; or
(ii) at your instructions, in the event of failure to deliver the Product on the expected time of delivery by our delivery partners.

You agree that the Company shall not be liable to pay for any damage or loss, either direct or indirect, owing to such cancellation of the order or delay in delivery.

TRACKING FACILITY:

Upon dispatch of the Product, you can track your order by entering your order ID in the ‘Track Order’ tab. Orders may also be tracked by clicking the ‘Your orders’ option on your My Account page. The order status can be tracked after 5-6 hours from the time of placing the order and making the payment or by selecting Cash on Delivery.

DISCLAIMER OF WARRANTIES:

Your use of the Website and/or Products is at your sole risk. The Website and the Products are offered on an “as is” and “as available” basis. The Company expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement with respect to the Products or Website content, or any reliance upon or use of the Website content or Products.

Without limiting the generality of the foregoing, the Company makes no warranty:

  • that the information provided on this Website is accurate, reliable, complete, or timely;
  • that the links to third-party websites lead to information that is accurate, reliable, complete, or timely;
  • no advice or information, whether oral or written, obtained by you from this Website will create any warranty not expressly stated herein;
  • as to the results that may be obtained from the use of the Products or that defects in the Products will be corrected; and
  • regarding any Products purchased or obtained through the Website.

The inclusion of any Products or offers on the Website at a particular time does not imply or warrant that the Products or offers will be available at any time.

The Company shall have the right, at any time, to change or discontinue any aspect or feature of the Website, including, but not limited to, content, hours of availability, and equipment needed for access or use.

LIMITATION OF LIABILITY:

The Company takes no liability or exclusive remedy, in law, in equity, or otherwise, with respect to the Website content and Products and/or for any breach of this T&C. The Company will not be liable for any direct, indirect, incidental, special, or consequential damages or loss in connection with this T&C or the Products in any manner, including liabilities resulting from:

(a) the use or inability to use the Website content or Products or allied services;
(b) the cost of procuring substitute Products or content;
(c) any Products purchased or obtained or transactions entered into through the Website; or
(d) any lost profits you allege, even if we have been advised of the possibility of such damages, and in no event shall our maximum aggregate liability exceed the price paid by you for the Product.

INDEMNIFICATION:

You will release, indemnify, defend, and hold harmless the Company, and any of its contractors, agents, employees, officers, directors, shareholders, affiliates, and assigns from all liabilities, claims, damages, costs, and expenses, including reasonable attorney’s fees and expenses, of third parties relating to or arising out of:

  • this T&C or the breach of your warranties, representations, and obligations under this T&C;
  • the Website content or your use of the Website content;
  • the Products or your use of the Products (including trial products);
  • any intellectual property or other proprietary right of any person or entity;
  • your violation of any provision of this T&C; or
  • any information or data you supplied to the Company.

PRIVACY:

The Company believes strongly in protecting user privacy and providing you with notice of the Company’s use of data. Please refer to the Company’s Privacy Policy, incorporated by reference herein, which is uploaded on the Website.

GENERAL

FORCE MAJEURE:

The Company will not be deemed in default hereunder or held responsible for any cessation, interruption, or delay in the performance of its obligations hereunder due to natural disasters, wars, strikes, terrorism, system failures, or any other event beyond the Company's reasonable control. If such events affect the performance of our obligations under these T&C, the obligations will be suspended for the duration of the event.

CESSATION OF OPERATION:

The Company may at any time, in its sole discretion and without advance notice to you, cease the operation of the Website and distribution of the Products.

ENTIRE AGREEMENT:

This T&C comprises the entire agreement between you and the Company and supersedes any prior agreements pertaining to the subject matter contained herein.

GOVERNING LAW AND JURISDICTION:

This T&C shall be construed in accordance with the applicable laws of India and governed by the laws of the state of Haryana, without regard to its conflict of law principles. Any legal action must be initiated in the courts located in the State of Haryana.

WAIVER OF CLASS ACTION RIGHTS:

By accepting the T&C, you waive any right you may have to join claims with others in a class action. Any claims arising out of or relating to this T&C must be asserted individually.

TERMINATION:

The Company reserves the right to terminate your access to the Website if it reasonably believes, in its sole discretion, that you have breached any of the terms of this T&C. Following termination, you will not be permitted to use the Website, and the Company may cancel any outstanding orders for Products.

ASSIGNMENT:

You may not assign your rights and obligations under this T&C. The Company may assign its rights and obligations at its discretion without notice.

CONTACT US:

Please contact us for any questions or comments regarding the Products or the Website at:

Email: entree@gmail.com
Contact No.: +9170XXXXXXXX